PRIVACY POLICY

At Shivatra, your privacy is extremely important to us.
We are committed to protecting your personal data and ensuring a safe shopping experience.

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🔒 1. Information We Collect

We only collect information necessary to complete your order, such as:

• Name

• Phone number

• Address

• Email (if provided)

• Order details

We never collect unnecessary or sensitive information.

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🛡️ 2. How We Use Your Information

Your information is used only for:

• Processing your order

• Shipping the product

• Providing customer support

• Sending order updates

We do not misuse or sell your data.

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🤝 3. No Sharing With Third Parties

We never share, sell, or rent your personal information with any third-party companies for marketing purposes.
Your information is shared only with our trusted courier partners for delivery.

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🔐 4. Data Protection

Your personal details are stored securely with encryption and strict safety protocols.

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🧾 5. Payment Safety

All online payments are processed through secure and trusted payment gateways.
We do not store your card or banking details.

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❌ 6. No Reused or Returned Rudraksha

Although this relates to product purity, it also supports your privacy —
we never mix or exchange any customer’s returned items with anyone else.
Every Rudraksha you get is fresh, newly energized and untouched.

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📞 7. Contact for Privacy Queries

If you have any privacy-related concerns:
Email: support@shivatra.com
Phone: +91 9767750425______

We take your trust seriously and ensure complete confidentiality.